Juneau Tourism Best Management Practices:
Tourism works better when everyone works together
Juneau's Tourism Best Management Practices (TBMP) program is a cooperative effort among residents, Juneau tour operators, cruise lines, transportation providers, tour brokers, hospitality businesses, merchants, and restaurants, the Tongass National Forest and the City and Borough of Juneau. The program establishes neighborhood-specific guidelines to address key community concerns in a constructive and pro-active manner. The TBMP Guidelines encourage local tourism and hospitality businesses and their employees to conduct their operations in a responsible and neighborhood-sensitive manner.
TBMP has become fully integrated into the culture of tourism business operations in Juneau, involving nearly 100 companies and over 2,000 employees.
By working together, tourism truly works for everyone!
Click here to read the 2015 TBMP guidelines.
Economic impact by region
Alaska’s tourism economy accounts for one in 13 jobs in the state and nearly $4 billion in total spend (2012-13). Summer 2015 was a record year for Alaska tourism, bringing in 1.8 million visitors to the state. This year Crystal, Royal Caribbean, Princess, Holland America and Seven Seas are sending new, larger ships to Alaska, including the 3,100-passenger Explorer of the Seas. These ships – along with the passengers they carry – will have an economic impact that can be felt in regions around the state, both along the shore and inland.
Almost all Alaska itineraries include visits to Southeast Alaska, which has three major ports of call: Juneau, Ketchikan and Skagway. Ships also make port calls in Sitka, Icy Point Strait and Haines. As the region’s hub, nearly all of the ships stop in Juneau. Juneau receives 99 percent and Ketchikan receives 90 percent of all Alaska passenger traffic. Visitor industry-related employment plays the greatest role in Southeast, accounting for 21 percent of employment and 14 percent of labor income. To better handle the larger ships that are now calling on Alaska, Juneau is building two panamax docks that will enable the city to handle two, 1,000-foot vessels at a time. Icy Strait Point is adding a 400-foot floating dock and Welcome Center.
For many years, cruise ship-related traffic through Anchorage came at the beginning or end of one-way itineraries, with passengers primarily entering and exiting through the ports of Whittier and Seward. This year, the Maasadam will directly call 10 times on Anchorage. Crystal’s historic Northwest Passage voyages begin in Anchorage where passengers will motor coach to Seward. The French Luxury Yacht Le Soliel calls three times this season at Seward. Cruise lines do business with 1,100 Southcentral businesses and support 3,000 jobs in the region, with a payroll of $110 million. The visitor industry accounts for 7 percent of employment and 4 percent of labor income.
Despite being hundreds of miles from the ocean, Interior Alaska enjoys the economic benefits of the cruise industry each summer, as about 22 percent of all cross-gulf passengers extend their visits to include excursions into the Interior, home to historical gold mining districts, expansive wilderness, the trans-Alaska oil pipeline and the historical community of Talkeetna. Tourism drives the Denali Borough’s economy. The summer season creates 3,656 jobs to service more than half a million visitors to Denali National Park and Preserve. Cruise lines do business with 575 Interior businesses and support 2,500 jobs with a payroll of $95 million. The visitor industry accounts for 10 percent of employment and 6 percent of labor income in the Interior.